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Report

Financial Management and Internal Control – Follow Up (R.118/2025): Executive Response (R.118/2025 Res.) – comments

Published on: 17 November 2025

Presented by: Public Accounts Committee

Reference: R.118/2025 Res.Com.

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STATES OF JERSEY

FINANCIAL MANAGEMENT AND INTERNAL CONTROL – FOLLOW UP (R.118/2025): EXECUTIVE RESPONSE (R.118/2025 RES) – COMMENTS

Presented to the States on 17th November 2025 by the Public Accounts Committee

STATES GREFFE

2025  R.118

Res.Com.

COMMENTS

The Public  Accounts  Committee (PAC) presented the  Executive Response to the Comptroller and Auditor General's (C&AG) report Financial Management and Internal Control – Follow Up' on 16th October 2025 (the Report). The PAC has given further consideration to the Executive Response since presenting it, and has agreed to present the following comments:

Recommendation One

Recommendation  R1  Enhance  the  management  information

produced, reviewed and challenged in respect of departmental expenditure to include:

regular reporting of procurement breaches and exemptions  to  Senior  Leadership  Teams,  the Government Risk and Audit Committee and the Non-Ministerial  Departments  Audit  Committee; and

links to operational service and workforce plans.

Risk of Non-Implementation  If procurement breaches and exemptions are not

reported  to  Senior  Leadership  Teams,  the Government Risk and Audit Committee and the Non-Ministerial  Departments  Audit  Committee then those bodies may be unaware of the extent of non-compliance  with  Public  Finances  Manual requirements  resulting  in  the  potential  for  sub- optimum  value  for  money  and  the  potential for fraudulent or corrupt transactions.

Risk Profile  Low

Other Considerations in  Any additional reporting requirement will require prioritisation  resource to deliver. Officers in departments already

have access to the dashboard for Omnitrack (the breaches and exemptions system). It is noted that the  development  of  detailed  management information to inform specific operational service and workforce planning would require significant effort and resource. This remains an aspiration for GoJ,  but  implementation  will  depend  on prioritisation  of  objectives  within  departments. However, existing management information that is available in this area, such as the P.59 reporting, will continue to be leveraged to inform decision making.

Is the recommendation  Agreed in part. As part of the GoJ response to the agreed?  PAC report on procurement, Commercial Services

has undertaken to review reporting provision.

Improvement theme  Breaches and exemptions oversight and lessons

learned

The PAC welcomes the agreement of the Government of the Jersey (the Government) with recommendation one of the C&AG report. However, the Committee is concerned that the risk of non-implementation of the recommendation has been allocated a risk profile of Low' given that the risk identified is one of sub-optimum value for money and the potential for fraudulent or corrupt transactions.

The Executive Response states that any additional reporting requirement in this area will require resource to deliver. The PAC understands that information on breaches and exemptions is already collected by Government and therefore is unsure as to why additional resources are required and would anticipate the resource implications to be limited.

The Executive Response further outlines that whilst the development of detailed management information to inform specific operational service and workforce planning remains an aspiration for Government, this would require further resources and that implementation will depend on prioritisation of objectives within departments. The PAC is of the view that use of this form of information is standard best practice in financial management, and it is therefore challenging to see why development of its use should not be prioritised.

Furthermore, the Committee would highlight that the C&AG recommendation would also strengthen the Government's actions to meet the partially accepted recommendation two of the PAC's Procurement by the Government of Jersey (P.A.C.2/2025), concerning monitoring of the implementation of guidance surrounding breaches, which was allocated a medium' risk profile by Government.


Action theme

Breaches and exemptions oversight and lessons learned


Actions

  • Review Commercial Services reporting provision, to ensure that information available (including to the GoJ Risk and Audit Committee), such as breaches and exemptions, can be appropriately used for identifying and improving processes, and performance management, as appropriate. Where reporting process do not seem to be adding


Linked Target Recs date

1 End

2026


Responsible Officer Director, Commercial Services


additional value, consider resource/benefit in production of such reports.

The PAC notes that the action outlined by Government in response to recommendation one, namely to review Commercial Services reporting provision, has been set a target date  of  the  end  of  2026.  The  PAC  contends  that  this  is  a  long  timeframe  for implementation of the recommendation.

The Committee accordingly concludes that the risk profile of recommendation one should be re-evaluated, and that actions arising should be given higher priority with the timeframe for implementation amended consequently.

Recommendation Two

Recommendation  R2 Review the Terms of Reference of the Corporate

Governance Framework Group.

In doing so consider:

the role it should perform in providing assurance on internal control

compliance; and

how frequently the Group should meet to ensure it discharges its

responsibilities.

Risk of Non-Implementation  It the Terms of Reference are not reviewed, there

may be a missed opportunity to review how GoJ oversees its governance arrangements on a strategic level.

Risk Profile  Low

Other Considerations in  It is  considered that, in the  absence of a  wider prioritisation  review of the governance landscape, updating the

ToR  alone  may  not  achieve  the  anticipated objectives. Such a review could then inform any changes to remit of governance groups.

Is the recommendation  Agreed. Whilst accepted, this work may not be agreed?  prioritised amongst other activity.

Improvement theme  Organisational  responsibility  for  corporate

governance

Once again, the PAC welcomes the agreement by the Government of recommendation two noting that this will help to protect sufficient and correct governance arrangements on a strategic level. However, the Committee is concerned that the recommendation has been assigned a Low' risk profile and may not be prioritised amongst other activity.

The PAC understands that the C&AG found that the Corporate Governance Framework Group only met on three occasions in 2023 and 2024 and that as currently constituted that group is not undertaking activities that assess the effectiveness of the Corporate

Governance  Framework.  The  Committee  would  highlight  that  activities  to  assess effectiveness of the Corporate Governance Framework on an ongoing basis are a fundamental part of good governance. It is therefore disappointing that the Government do not intend to prioritise this activity.

Recommendation Four

Recommendation  R4 Change the senior level support arrangements

for the Risk and Audit Committee to create a degree of independence from internal audit.

Risk of Non-Implementation  If not implemented, then there is the potential that

the support to the Committee is within the scope of Committee's  oversight,  creating  a  risk  to independent advice and support.

Risk Profile  Low

Other Considerations in  In a small jurisdiction it is challenging to establish prioritisation  a governance regime with complete independence

We are aware of the current arrangements creating actual issues with independence. However, given the importance of the Risk and Audit Committee in directly overseeing audit functions, there may be an opportunity to improve liaison with the Committee to ensure senior level support is as independent as practically possible  and minimise  any  perceived risks.

Is the recommendation  Agreed

agreed?

Improvement theme  Support to Risk and Audit Committee

The PAC has noted that although the Government has agreed with recommendation four, the Executive Response is not clear how other considerations in prioritisation, specifically that "there may be an opportunity to improve liaison", will impact relevant actions of the Treasurer of the States of Jersey in reviewing the situation of support arrangements with the Risk and Audit Committee.

The  PAC  would  suggest  that  this  may  not  appear  to  be  committing  to implementing the recommendation to change the support arrangements, and that clarification should be provided.

Recommendation Five

Recommendation  R5 Strengthen the role performed by the Risk and

Audit  Committee  in  respect  of  reviewing  and challenging the action being taken by Government to implement recommendations from internal audit, the C&AG and regulators. In doing so, clarify the objectives and expected content of the deep dive sessions undertaken with individual departments.

Risk of Non-Implementation  If  not  implemented,  then  the  Risk  and  Audit

Committee may not be able to advise on whether the C&AG and other regulator's recommendations are addressing  observed  risks,  and  influence  the government to prioritise activity in line with any observations.

Risk Profile  Low

Other Considerations in  The Chair of Risk and Audit Committee considers prioritisation  the current process to be adequate, but will continue

to review its processes to ensure effectiveness.

This will be supported by the implementation of a system  to  replace  the  current  tracker,  which  is currently in the final stages of development. The interface  and  dashboards  have  been  designed  to make it more effective for action owners to provide updates  and  how  tracked  activity  is  being progressed against agreed targets.

Is the recommendation  Agreed. The Risk and Audit Committee will be agreed?  asked to review their activity in this space alongside

other priorities in terms of agenda setting. Improvement theme  Oversight of improvement activity and learning

The PAC further welcomes the agreement of recommendation five. However, the Committee  notes  that  the  Chair  of  Risk  and  Audit  Committee  considers  current processes to be adequate in respect of reviewing and challenging the action being taken by Government to implement recommendations from internal audit, the C&AG and regulators. This view is contrary to the findings of the C&AG, for example R.118/2025 identifies: [1]

"The Committee receives presentations from different departments at each meeting. These presentations do not focus sufficiently on key areas of risk and on key control weaknesses identified by internal audit and external audit, regulators and the Public Accounts Committee."

Recommendation Seven

Recommendation  R7 Finalise the articulation and implementation of

the Government risk appetite statements

Risk of Non-Implementation  If not approved by Executive Leadership Team and

Council of Ministers (COM) then it may be difficult to achieve key stakeholder understanding of both strategic and operational risk-based priorities, and risk appetite may not match risk response, resulting in increased risk exposure and/or an imbalance of effort to mitigate vs potential tolerance.

Risk Profile  Medium


Other Considerations in prioritisation

Is the recommendation agreed?

Improvement theme


Internal discussions to promote finalising the GoJ risk  appetite  statements  will  continue. It  is important to note, however, that these are strategic aspirations in relation to the level of potential risk control, and that therefore immediate changes to risk  profile  are  not  likely  as  many  involve programmes  of  work.   T&E  will  support  risk owners to identify the highest risks to address and consider whether additional investment is required to  control  risk  in  line  with  appetite  and  plan accordingly.

Agreed.

Better define risk appetite


The PAC notes that recommendation seven has been agreed and welcomes the allocated risk  profile  of  Medium'  which  matches  the  importance  of  articulation  and implementation of the Government risk appetite statements.


Action  Actions

theme

Better  o  Finalise the articulation define  and implementation of risk  the Government risk appetite  appetite statements, both

in respect of strategic priorities and systems of governance to align process with appetite.


Linked  Target  Responsible Recs  date  Officer

7  June  Head of

2026  Risk


The PAC however further notes that the action outlined by Government in response to recommendation seven to finalise the articulation and implementation of risk appetite statements has been set a target date of June 2026.

The  PAC  contends  that  this  is  a  long  timeframe  for  implementation  of  the recommendation, specifically given that responses to earlier C&AG reports, such as Risk Management – Follow Up (R.150/2022 Res.), gave completion dates of actions concerning formally reviewing risk appetites as during 2023.

The PAC notes that at the time of audit work undertaken in September 2024 to April 2025 a paper submitted to the Executive Leadership Team, in September 2024, had yet to be evaluated. The Committee therefore challenges the Executive Response's timescale and would advise that the action is undertaken by March 2026.

Recommendation Eight

Recommendation  R8 Require departments to evidence that they are undertaking regular reviews of the effectiveness of

their control environments and actions in reducing

risk scores, including testing of existing controls. Risk of Non-Implementation  If  departments  are  not  reviewing  their  control

environments  regularly  then  risks  may  not  be

appropriately mitigated, resulting in potential risks

to  service  delivery, financial  loss,  litigation  and

higher insurance claims.

Risk Profile  Medium

Other Considerations in  There are a number of systems already in place to prioritisation  identify whether AOs are regularly reviewing their

control environments with a view to identifying areas  for  improvement,  where  appropriate  and proportionate. The Governance Statement process involves  a  review  of  departmental  systems  of governance  and  includes  a  self-  assessment  of whether systems of internal control are adequate in principle and complied with in practice, which has been  reintroduced  in  line  with  R3  above.   In addition, metrics embedded within the Enterprise Risk  Management  system  enable  oversight  of effectiveness of risk controls. The central risk team continues to promote active risk management with departments. As part of this, controls are reviewed and  monitored,  and  deep  dives  undertaken  and shared for key risks, with departments having a priority focus on risks recorded on the corporate risk register.

Is the recommendation  Not agreed.

agreed?

Improvement theme  No action at this time.

The  PAC  is  concerned  that  recommendation  eight  has  not  been  agreed  with  by Government. The Committee would highlight that although the Executive Response identifies that "there are a number of systems already in place to identify whether Accountable Officers are regularly reviewing their control environments with a view to identifying areas for improvement, where appropriate and proportionate", these systems need development and improvement, including better use of technology to support monitoring.

Given the Medium' risk profile of non-implementation, the Committee agrees that departments should be required to specifically evidence that they are undertaking regular reviews of the effectiveness of their control environments and actions in reducing risk scores, including testing of existing controls.

Recommendation Thirteen

Recommendation  R13 Ensure that the HCJ Financial Recovery Plan

is updated to address the weaknesses identified in this report, including:

a focus on the actions to be taken to manage rising costs of social care and mental health packages, high-cost  drugs  and  off  Island  contracts  and  to better control permanent staff vacancies through establishment  control  and  productivity  to  avoid excess overtime

a focus on specific actions to realise the efficiency savings identified by benchmarking services

specific actions to be taken to address the deficits in income from private patient activity; and

specific actions to be taken to improve internal controls and compliance.

Risk of Non-Implementation  If not implemented, spend may continue to increase

beyond  an  affordable  level.  The  impact  of  this would be a reduction on patient services.

Risk Profile  High

Other Considerations in  Rising demand and costs of health and care will prioritisation  need  to  be  addressed:  it  is  recognised  that

adjustments  to  the  FRP  could  be  beneficial  in helping manage these areas of spend.

Is the recommendation  Agreed.

agreed?

Improvement theme  Financial Recovery Plan, HCJ


Action  Actions

theme

Financial  Update the Financial Recovery Recovery  Plan in order to address various Plan -  matters, such as:

HCJ  o  Rising costs of care, drugs

and off Island contracts

  • Efficiency opportunities through benchmarking
  • Deficits in income from


Linked  Target  Responsible Recs  date  Officer

13  End  Financial 2026  Director,

HCJ.


private patient activity

  • Internal control

The PAC welcomes the agreement with recommendation thirteen, and the allocation of a High' risk profile of non-implementation. The Health and Care Jersey Financial Recovery Plan is of key concern given the additional expenditure above those agreed within Government Plans or budgets, with a risk of spend continuing to increase beyond an affordable level, impacting patient services.

The  Committee  would  therefore  question  the  long  implementation  date  of updating the Financial Recovery Plan as the end of 2026. The PAC believes further reasoning behind this timeframe be given and suggests that this should be reduced to, at minimum, June 2026 to allow for accurate budgeting to be taken forward.

Conclusion  

Overall, the PAC welcomes the Executive Response to the C&AG report Financial Management and Internal Control – Follow Up, noting the agreement with the majority of recommendations made. However, the Committee has highlighted concerns on the allocated risk profile and the indicated timeframe for implementation of actions in some cases. The Committee would request that further consideration be given in these areas and the PAC will follow up the points raised in due course.